How do I create a mail account in Outlook, for example?

You can set up your email account using a mail program on your computer or mobile device. Examples of mail programs are Outlook or Mac Mail. Before you can set it up, you must first create an email account in the control panel.

What settings should I use?

The settings vary depending on the mail program used, but you will normally need the following settings.

Username: your full email address
Password: The password you chose when creating the mail accounts

incoming mail server: imap.one.com
incoming mail server port: 993 + SSL

Outgoing mail server: send.one.com
outgoing mail server port: 587 + TLS / SSL (or 465/2525/25) Outgoing
mail server authentication: user name and password, just like the incoming mail server

To set up your email account, we recommend using IMAP as it syncs your email on all devices and webmail. In contrast, when using POP, your emails are downloaded and removed from the server and webmail.

If you really want to use POP, you need these settings for the incoming mail server: pop.one.com - port 995 - SSL.

Setup guides

We have created step-by-step instructions for some of the most popular applications.

Set up Microsoft Outlook 2016

Set up Microsoft Outlook 2013

Configure Microsoft Outlook 2010

Configure Microsoft Outlook 2007

Configure Microsoft Outlook 2003

Set up Microsoft Outlook 2011 for Mac

Set up email in Gmail on Android

Set up Thunderbird

Set up mail with Sierra OS X.

Set up Mail OS X Yosemite

Setting up Mail OS X (Lion)

Set up Windows 10 Mail

Windows Mail setup

Set up Windows Live Mail

Set up Windows Live Mail 2011

Setting Windows Phone

Opera Mail setup

Setting up Nokia / Symbian phones

Set up email on iPhone (iOS 10)

Set up email on iPhone (iOS 7)

Android Email setup

Set up email on other systems

If you have any challenge please contact our help team?

If you have challenges please raise a ticket and we would be able to assist you through https://support.cx-touchpoints.com/portal/newticket or chat with us here.